Service update:
Due to severe weather disruptions and ferry cancellations, there may be delays to your delivery. Please track your parcel for the latest status, if there is no tracking information available then please contact the sender or retailer.

My parcel has no scans, what should I do?

When this happens the chances are, you have just received a notification to say your parcel is on its way.

You will only begin to see scans when your parcel has been received into our sorting hub. Please check back the next working day where you should start to see the scans on your label number.

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