Service update:
Due to severe weather disruptions and ferry cancellations, there may be delays to your delivery. Please track your parcel for the latest status, if there is no tracking information available then please contact the sender or retailer.

What's covered?

What isn't covered by your insurance?
There are a number of types of goods that aren’t covered under the limited liability coverage.  

These excluded goods are livestock, second-hand car parts, perishables, flowers or plants, cash or other negotiable instruments, jewellery, cigarettes or tobacco products, irreplaceable items or other such valuables.


For a full list, please see our 
Conditions of carriage.


What's covered by your insurance?

Fastway customers are able to claim the net cost of purchase/repair up to €400 / £250 if the contents of a parcel has either been lost or damaged while in transit within the Fastway network.

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